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Let visitors write to you straight from your website.

One script, a chat bubble in the corner of the page and a direct line to your customers – visitors do not need an account and your team does not need a separate tool. The conversation lands in the EasyCRM unified inbox next to email and WhatsApp, Messenger and Instagram messages.

Get started free View pricing

One script, a chat bubble on your site.

Add a single `<script>` tag with your widget key to the page – the chat bubble appears in the bottom-right corner. The widget is written in plain JavaScript with no framework dependency, so you can add it to any HTML website. Visitors do not have to create an account – they enter their name and email before the first message.

  • One `<script>` tag with your widget key
  • Plain JavaScript with no framework dependency
  • Visitors do not need an account
  • They enter a name and email before the first message

Every chat in one inbox.

When a visitor writes, the conversation appears in the EasyCRM inbox next to email and WhatsApp, Facebook Messenger and Instagram messages. Agents reply from one interface and do not have to switch to a separate chat tool. New messages show up in the inbox without refreshing the page.

  • Web chat in the same inbox as email, WhatsApp and Messenger
  • New messages in the inbox without refreshing the page
  • Conversation status: open, snoozed, closed
  • One tool for the whole team

Know who is writing to you.

Before the chat starts, the visitor enters their name and email. The conversation in the inbox is labelled with their name, so the agent sees at once who they are replying to. The full chat history stays stored in EasyCRM.

  • The visitor enters their name and email in the chat window
  • The conversation in the inbox is labelled with the visitor's name
  • Chat history stored in EasyCRM

Live chat that works with your inbox

  • Visitors do not need an account
  • Agents reply from the unified inbox, not from a separate tool
  • New messages in the inbox without refreshing the page
  • Every chat stays stored in EasyCRM
  • The widget works on any HTML website
Unified Inbox Contacts and relationships Sales pipeline

Questions about the web chat widget

No. No account is needed. Before the first message the visitor enters their name and email in the chat window.

The web chat widget is part of the Standard plan and higher plans. It is not available on the Free plan. You will find the exact terms on the pricing page.

The whole conversation history stays stored in EasyCRM and agents see it in the inbox.

No. The web chat widget is a built-in EasyCRM feature – not an integration with an external service. It needs no external account. Messages are stored directly in EasyCRM and available in the same inbox as emails and WhatsApp messages.

Give website visitors a direct line to your team

Create a free account and try EasyCRM. Web chat is part of the Standard and Pro plans.

Create a free account View pricing

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